Membership and Events Manager - Pet Food Manufacturers' Association - London

Position: Membership & Events Manager 

Salary: £24,000 pa 

Location: Flexible – office / home working

Office: WeWorks, Aviation House, Holborn - dog friendly policy

An opportunity has arisen to join a small team at PFMA - the leading trade body for the UK pet food industry based in Holborn, London.

This is a full-time position for a Membership & Events Manager with initiative, a can-do attitude and strong attention to detail, to join our small and friendly, pet loving team. The role offers scope for training and development.

The key tasks will be:


Work with the Deputy Chief Executive to develop & implement a PFMA membership engagement strategy (goals and action plan)

Support on ongoing membership engagement process     

Refresh & maintain the PFMA New Member pack 

Process new member enquiries

Improve existing PFMA membership promotion communications 

Manage member turnovers and invoices (mainly April to June)

Website & database management 

Website management 

Regular updates to the members-only website and setting up new accounts for members 

Management of data and contact lists (members and stakeholders)

Running various questionnaires and surveys (mainly December to March) 


Working with the team and lead on the planning and delivery of events including London Vet Show, Annual Convention, Seminars, Committee meetings (date coordination, rooms, catering, potentially ad-hoc note taking)


General assistance for PFMA Press Office and Communications

Support on PFMA Twitter page & LinkedIn

Produce weekly Your News for members 

Produce and distribute the PFMA Quarterly Newsletter - we are looking to revise this process. A task will be to research and recommend the best way forward. To then coordinate this going forward


Manage the PFMA mailbox. Respond / direct to colleagues 

Coordinate education materials orders

Book keeping  

To apply, please send CV and covering letter to  

Closing Date: 08 May 2019

Looking to hold interviews: Mid May